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That darn autozone.com...
I ordered some stuff off of their website and they not only sent me the wrong stuff that I had to wait like 10 days for, but they forgot to put in my free $15 gift card for spending over 100 at their site. Just venting lol
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#1:1999 pewter metallic y87 rs A4 camaro.check out the pics on the link below<br />#2:Bright red 1979 Pontiac Trans Am. Brand new 400 cubic inch Pontiac Motor. All work done by me, except the engine work.<br /> <a href=\"http://www.cardomain.com/ride/2216133\" target=\"_blank\">http://www.cardomain.com/ride/2216133</a> -
Re: That darn autozone.com...
in-store FTWDave:
00 Supercharged Camaro - RIP
97 Turbo Camaro - Sold -
Re: That darn autozone.com...
I will never shop at an AutoZone ever again. I waited in line behind seven other customers and had a long list of parts that I needed to order. Once it was my turn all of the reps had vanished to the back of the store where it sounded like they were having a damn party. I got into my car and drove across the street to Advanced Auto Parts, walked right up to the counter and ordered my parts.
AutoZone also has a tendency to employ people who know absolutely nothing about cars, or kids who feel the need to give their opinion on the type of vehicle I drive when I didn't ask them for it.
Speaking of Advanced Auto Parts.. they are okay but I have had a lot of luck and friendly customer service at O'Reilly Auto Parts. They get most if not all of my business.Comment
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Re: That darn autozone.com...
ive found most people employed at any auto parts stores are bozo's. but OReilly, Napa, and Car Quest seem to be better than autozone and advance auto parts in my opinion.Dave:
00 Supercharged Camaro - RIP
97 Turbo Camaro - SoldComment
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Re: That darn autozone.com...
NAPA has good customer service but are way overpriced compared to other parts stores and Wal-Mart. Around here we have KOI Auto Parts (Kentucky, Ohio & Indiana), they are usually resonably priced and have good service.
When I patron a store for parts and supplies, I don't need the 17yo child behind the counter telling me about his Mustang or Civic and how I should have bought one. :rant:Comment
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Re: That darn autozone.com...
meh, i's alright. I returned it anyway. I only bought it at autozone.com because they didn't carry it in stores anyway. But I got the part I needed off ls1tech so it doesn't matter.#1:1999 pewter metallic y87 rs A4 camaro.check out the pics on the link below<br />#2:Bright red 1979 Pontiac Trans Am. Brand new 400 cubic inch Pontiac Motor. All work done by me, except the engine work.<br /> <a href=\"http://www.cardomain.com/ride/2216133\" target=\"_blank\">http://www.cardomain.com/ride/2216133</a>Comment
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Re: That darn autozone.com...
It's still more proof that AutoZone needs to hire people who at the very least possess basic automotive knowledge and focus on improvements with their customer service.
For some reason it also bothers me that whenever I have been in there for oil and an oil filter, when I'm being rung out at the register the creepy sales clerk tries to push the "oil change package deal" on me where for extra cash I can buy a funnel, paper towels and an oil pan. When you say "No thanks", they act like your a jerk for not taking the offer. If someone is going into the store to buy oil change materials.. chances are they already have the necessary supplies at home. Unless your one of those who don't care whether or not your oil drains all over your driveway..Comment
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Re: That darn autozone.com...
I worked at Advance Auto Parts for nearly 2 years as a Manager and the reason we always push that stuff is because every employee was given a weekly quota to meet for the add on sales. Believe me, we DID NOT LIKE DOING IT!! but the orders came from the district manager directly from the corporate office. Each month we would have a sales push item, usually placed right there on the counter in front of the register and we would have to ask if they were interested in buying it and try to explain the benefits of using it. Another huge push item, (most likely the biggest company wide for Advance Auto Parts) was the little project packs like spark plug boot grease, brake grease, bulb grease, etc. Also conveniently placed by the register so we could push those on customers as well. As an assistant manager I always told my employees that if they thought the customer needed it then ask but if it was a competent individual who knew what they were talking about, don't worry about it. And as for the monthly items, I always said if the customer wants it they will buy it, otherwise don't worry about it.Originally posted by Jtels2593 View PostComment
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Re: That darn autozone.com...
Your best bet is to find a local parts store that isn't a franchise... They won't always have the same selection, but if customer service is important to you, then chances are you'll be alot happier...
I hate hate hate when people ask me if I want brake grease when I come in to buy spark plugs... lol. but we had similar programs at Sears when I worked there, so I don't take it out on the employee, I just say no, thanks and move onRebuilding the engine... Building a custom front end... T-top conversion... Custom rear hatch..
Custom interior...
TEAM NoVaComment
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Re: That darn autozone.com...
Just Go in-store with their membership card. They usually scan it if you buy something for over 20 bucks. If they scan it 10x you get $20 off the next purchase.
1998 Firebird . 1989 Firebird XS . 1986 Fiero GTComment
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Dave:
00 Supercharged Camaro - RIP
97 Turbo Camaro - SoldComment
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Re: That darn autozone.com...
What he said. When I lived in Indy, I always went to a local store called Speedway Auto Parts. They had three stores in Indianapolis, and all of them stocked AC Delco, Mopar, and Motorcraft parts. None of this janky **** I see at Autozone.Originally posted by T-Mill View Post
Honestly, if I need a part outside of oil or other regular maintenance items, I will wait till I get back to Indy.1995 Pontiac Firebird
2008 Chevrolet Silverado LT Crew Cab 4x4Comment
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Re: That darn autozone.com...
Well it was shock mounts and insulators I bought, they sent me 2 different brands (which I didn't want to use to begin with but couldn't find good used oem ones) but then eventually found some off ls1tech so i'm golden.#1:1999 pewter metallic y87 rs A4 camaro.check out the pics on the link below<br />#2:Bright red 1979 Pontiac Trans Am. Brand new 400 cubic inch Pontiac Motor. All work done by me, except the engine work.<br /> <a href=\"http://www.cardomain.com/ride/2216133\" target=\"_blank\">http://www.cardomain.com/ride/2216133</a>Comment
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Re: That darn autozone.com...
Sounds like whenever I go into O'Reilly's. I always end up with the wrong part... right part number on the box, but wrong part within it. Problem with Autozone is that they sell a lot of junk brands.
And that Checkout Challenge at AZ sucks... so glad I didn't end up working there.'99 Camaro
'04 Saab 9-3 Aero
'90 Audi Coupe QuattroComment
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Re: That darn autozone.com...
Originally posted by Mogobs30th View Post
janky? really? talk about some scooby-doo answer :twak:
:stp:
I've been getting most of my stuff from advance lately, and the datsun's stuff from local NAPA.
last big purchase was brakeliones from classic industries for the formy (still gotta put that shizz in)1978 Formula 461 in progress of being built :rock:
2013 Ram 1500 Big Horn
former owner of 85 bird w/ 2.8 - 3.4 - 3800 II - 5.0
94 comero 3.4Comment
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Still trying to find oil leak on my Camaro, it’s a tough one. I think it is the oil pressure sender myself. Leaking when raving and going into boost....3 days ago
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