Am I over-reacting? - FirebirdV6.com/CamaroV6.com Message Board

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  • Am I over-reacting?

    my grandmothers car craps out the other day and we need to boost it to get it home...My grandmother doesn't speak the greatest english and I can't convince her to bring it to the mechanic I normally go to or let me do the work, she is deadset on taking it were my dad used to go (which is a place I hate cause they're pieces of sh*t)

    Anyways, long-story short, we take the car this shop...they test the alternator and it's bad, and say that they should do the battery under warranty as well.

    Bill comes out as $50 to test the alternator (which took less then 5 minutes)
    $30 labour to change the battery (which the cables needed to be unhooked already to do the alternator)
    $130 to change the alternator (1.5 hours labour on a 3100 olds achieva)
    and $221 for the alternator

    total bill $431 including tax.

    I'm pissed because A) I feel that they should not have charged for the alternator test if the shop is doing the work...I think that's total b.s and I'm pretty sure most parts stores even do the damn test for free...and honestly...50$ for 5 minutes when this is a repeat customer and your getting the business? I had a big argument over that one...

    B) $30 labour to change the battery? Again given the circumstances? I think that's total B.S...the only thing that had to be done was one bolt to take out the tie down...I understand this charge if someone comes in off the street and just needs a battery done...but again, 30$ for a less than 5 minute job when you are already doing work related to that on the car??...Another argument...

    C)...if it takes you 1.5 hours to do an alternator on an Achieva I personally think you shouldn't have your mechanics license...but shop rates, shop rate...I'm not pissed about the $130...I feel it's high, but borderline reasonable I guess.

    D) cost of the alternator is the cost of the alternator I suppose...Haven't exactly priced it out elsewhere, so can't be really mad at that. I was figuring on around 150-200$ for the alternator

    If it were up to me, I already said I never wanted to step foot in that sh*thole again...My dad is out of the city on a business trip at the moment so he wasn't around to give the OK to my grandmother, so it's damn near impossible to convince her to go elsewhere (especially because she doesn't understand anything about these things)

    I don't know, am I over-reacting over $80 or do you guys think that's not shady for a shop to charge people like that??

    I ended up leaving afterwards in the camaro pretty pissed... my finger accidentally slipped and kinda hit the line-lock

    2002 SOM Z28 Camaro - 12.9 @ 104 mph
    1996 3800 Camaro - 13.43 @ 100.77 mph


    Project Cars | How To Guides | Scratch Repair | Synthetic Oil

  • #2
    Re: Am I over-reacting?

    All shops are shady , its the only way they make money, could be worse , she could of took it to a dealer and the price would triple.
    08' L76 6.0L 4X4 Chevy EXT.Cab LTZ Vortec MAX with Snug top cover, Dynomax exhaust,Hptuners& K&N intake
    96' Camaro M5 to A4 conversion, alot of mods . GT35R Turbo full suspension. Built engine

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    • #3
      Re: Am I over-reacting?

      The guy I normally go to I know for sure doesn't charge that...the only time shops charge for the alternator test is if they test it and you decide not to do the work at their shop...then that's one thing.

      I'm pretty sure any reputable shop is the same....these guys are supposed to be gm "specialists to"...

      2002 SOM Z28 Camaro - 12.9 @ 104 mph
      1996 3800 Camaro - 13.43 @ 100.77 mph


      Project Cars | How To Guides | Scratch Repair | Synthetic Oil

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      • #4
        Re: Am I over-reacting?

        The economy is so slow , I'm sure their trying to make a buck. Sorry to here they took advantage of your grandma.
        08' L76 6.0L 4X4 Chevy EXT.Cab LTZ Vortec MAX with Snug top cover, Dynomax exhaust,Hptuners& K&N intake
        96' Camaro M5 to A4 conversion, alot of mods . GT35R Turbo full suspension. Built engine

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        • #5
          Re: Am I over-reacting?

          i think it's more of the fact that your grandma was set on something and it was going to be her way or no way. I think you're more tied up on that then the shop's charges lol.

          My great-grandmother is like that, english not so good, and it's her way or were not doing it at all.

          But just let it go, your g-ma got her car running and you don't have to go back to that shop.
          1998 Chevy Camaro 3.8
          1997 Chevy Camaro Z28 - SOLD 7-23-2011
          1996 Chevy Camaro Z28
          2001 Pontiac Firebird Formula

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          • #6
            Re: Am I over-reacting?

            we charge $22.50 for a starter/battery/alternator test at our shop. Labor charges are done off the labor guides, which is probably what they are doing. Most cars are .3 hours to change a battery in the labor guides.

            Rest of labor depends how much they charge an hour. We charge $75 an hour at our shop.
            http://www.bowtiev6.com/

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            • #7
              Re: Am I over-reacting?

              Alternator and Battery test are free at autozone/oreillys/etc and places like that here in the US. That sucks.
              Dave:
              00 Supercharged Camaro - RIP
              97 Turbo Camaro - Sold

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              • #8
                Re: Am I over-reacting?

                Originally posted by 97rs4life View Post
                we charge $22.50 for a starter/battery/alternator test at our shop. Labor charges are done off the labor guides, which is probably what they are doing. Most cars are .3 hours to change a battery in the labor guides.

                Rest of labor depends how much they charge an hour. We charge $75 an hour at our shop.
                Ya but do you still charge for the test if the customer has told you to change the alternator? Most shops wave the fee if you have them do the work...

                I already told them I was 95% sure the alt was bad...the car started making a whinning noise lately and it went with the rpms, I was sure the pulley was starting to seize up...then when we boosted the car it wasn't holding the charge...withing 5-8 minutes of running all the lights in the car began turning on and it would die

                To me its like you take your car in because its making noises and your engine lights on and you tell them to fix it. They scan the code and it tells them it's the o2 sensor, so they charge you for the sensor and labour to screw it in...and 50$ on top of that because they scanned the code to figure it out...I brought it to them to fix it...if they have to spend 5 mins testing it, charge me 5 mins labour...the test charge is b.s if THEY are fixing it...I didn't ask them to test it...I asked them to fix it

                2002 SOM Z28 Camaro - 12.9 @ 104 mph
                1996 3800 Camaro - 13.43 @ 100.77 mph


                Project Cars | How To Guides | Scratch Repair | Synthetic Oil

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                • #9
                  Re: Am I over-reacting?

                  As an aside, acheivas are the devil. I had one for my first car and it was a nightmare. They eat alternators like candy...

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                  • #10
                    Re: Am I over-reacting?

                    any quad 4 car is the devil. Stay away from the quad 4 lol
                    http://www.bowtiev6.com/

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                    • #11
                      Re: Am I over-reacting?

                      Originally posted by 97rs4life View Post
                      any quad 4 car is the devil. Stay away from the quad 4 lol
                      thats the damn truth.

                      current car- 95 Trans am- bolt ons, parked and collecting dust. why? because **** it

                      Follow me!
                      http://www.twitch.tv/optimusprymrib
                      Or this

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                      • #12
                        Re: Am I over-reacting?

                        Originally posted by LETZRIDE View Post
                        I brought it to them to fix it...if they have to spend 5 mins testing it, charge me 5 mins labour...
                        You spell labor funny, silly Canadian....
                        1995 Pontiac Firebird
                        2008 Chevrolet Silverado LT Crew Cab 4x4

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                        • #13
                          Re: Am I over-reacting?

                          Its not uncommon for shops to have a standard diagnostic fee. Sometimes it works out in their favor if its a simple repair and other times it doesn't when its a tricky problem they have to invest time in to diagnose and troubleshoot.

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                          • #14
                            Re: Am I over-reacting?

                            Originally posted by Mogobs30th View Post
                            You spell labor funny, silly Canadian....
                            yaya...and you guys pronounce worchester "wooster"...its WAR-chester damn it!

                            I dunno, these guys are already charging $130/hour for labour. I guess Im just more pissed because every shop I've ever gone to/dealt with has never charged the diagnostic fee when given the ok to fix the vehicle. Again, I didnt ask him what was wrong with the vehicle...I told him what was wrong and I told him to fix it...

                            Oh well...

                            2002 SOM Z28 Camaro - 12.9 @ 104 mph
                            1996 3800 Camaro - 13.43 @ 100.77 mph


                            Project Cars | How To Guides | Scratch Repair | Synthetic Oil

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                            • #15
                              Re: Am I over-reacting?

                              your grandma didnt want you to do it??

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