Not that I'm standing up for stupid people, but the way things are designed is often plain out dumb. Examples:
Often the signs are small and hard to read. I can see pretty well without my glasses but I cannot read signs at a long distance and I rarely wear my glasses into the grocery store (only wear them while driving at night). I'm not going to spend 10 minutes searching around like an idiot when I can just bug the employee for 10 seconds. Don't like it? Get a job where you don't have to talk to customers.
Often the YES part has been rubbed off. On many machines, the green button is ENTER and the YES button is grey and off to the side where you can't even see it. Those stupid machines are so inconsistent you have to sit there and decode their button entry system every time you go to a different grocery store. Don't blame the consumer, blame the engineer in India that designed the stupid keypad.
Again, font size. I have four insurance cards: my health insurance card, prescription drug card, vision insurance card, and some other sort of medical-related card, I don't even know what the heck it is. Every one of them looks completely different, all the fonts require a magnifying glass to see, and every one of them has at least six ID numbers on the front. There's plan number, group number, identification number, policy number, plan code number... I guess I'm just an average American, I don't sit down and study which card I'll need and which of the 20+ different numbers I'll need to read off to the rep on the phone. [img]graemlins/slap.gif[/img]
Think of this like mailboxes. One is for normal and one is for priority. Or at the movie rental place. One is for DVD and one is for VHS. If you can use either one then why the hell do you have two??? Duh...
And the sign is broken, or its in neon that doesn't work, or its in some weird font that no one in their right mind could read...
Etc...
Originally posted by 98goldbird:
Here's and example of what I have to deal with at the grocery store where I work.
-"Um...wheres the canned corn?"
(Look at the sign that says canned vegetables!)
Here's and example of what I have to deal with at the grocery store where I work.
-"Um...wheres the canned corn?"
(Look at the sign that says canned vegetables!)
Originally posted by 98goldbird:
-"I can't find the 'Yes' button (when checking out)
(It's the Green one that says YES on it)
-"I can't find the 'Yes' button (when checking out)
(It's the Green one that says YES on it)
Originally posted by '98 BlackBird:
I work for a health insurance company and the first thing I ask anyone when they call is:
"May I have your policy identification number please?"
"Where is that?"
"On you card"
"I dont see it"
IT'S THAT DAMN NUMBER ON YOUR CARD THAT SAYS IDENTIFICATION NUMBER!!!!
I work for a health insurance company and the first thing I ask anyone when they call is:
"May I have your policy identification number please?"
"Where is that?"
"On you card"
"I dont see it"
IT'S THAT DAMN NUMBER ON YOUR CARD THAT SAYS IDENTIFICATION NUMBER!!!!
Originally posted by Deoxyribonucleicvitriol:
Person: "Do I put my books in here?" (is referring to the two rectangular holes in the side of the counter)
Me: Yes
Person: Which one?
Me: EITHER one....
Person: "Do I put my books in here?" (is referring to the two rectangular holes in the side of the counter)
Me: Yes
Person: Which one?
Me: EITHER one....
Originally posted by Deoxyribonucleicvitriol:
Person: Is there a copy machine here?
Me: Yes, over there in the room under the letters that say copy sign.
Person: Is there a copy machine here?
Me: Yes, over there in the room under the letters that say copy sign.
Etc...
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