Summitracing.com... morons!

[Matt G]

I've always bought my parts from summit. I just ordered a catback magnaflow exhaust for my car, the total was $435.xx.
Well I went to my bank this morning to check my balance and it was in the negatives... I go in and ask why this happened, and summit charged me twice for $435.xx!!!! I called summit and they are refunding my money but its not going to be in my account until monday.. which means not only am I broke until monday, but I will also have a charge of $35 to my account for overdrawing and an additional $5 for every day that my account is over drawn.. Unbelieveable... can anything else go wrong?!?

[Tyler]

that is why... i dont use a bank! i manage my own money..and do it for free

[Matt G]

Would take to long for me to send money into summit and wait for them to mail me back the parts, I like the electronic transfers... they're usually fast and easy.... not this time

[97camRS]

Get the Overdraft protection.

I'd get Summit to reimburse your bank fees also.

[FunkZ]

Originally posted by 97camRS:
I'd get Summit to reimburse your bank fees also.

Yeah, I'd bet if you nicely explain what happened they would be willing to reimburse those as well since it was their screwup. Ask again if they can get that credited any faster also... ask to speak to a supervisor if you still get a no. It's not like this is Sat or something, they've got 2 business days yet this week to get it done.

[Matt G]

Yeah, I asked them about them when I first called they told me to send in a letter from the bank explaining what happen and they will refund the bank fees. Just a pain in the neck

[AZ3.8Camaro]

Originally posted by Tyler:
that is why... i dont use a bank! i manage my own money..and do it for free

Then when you are 40 with abolustely ZERO credit, life becomes hard.

[Tyler]

Originally posted by AZ3.8Camaro:
</font><blockquote>quote:</font><hr />Originally posted by Tyler:
that is why... i dont use a bank! i manage my own money..and do it for free

Then when you are 40 with abolustely ZERO credit, life becomes hard. </font>[/QUOTE]Least of my worries right now.

[12secondv6]

I've bought many things from summit.... they have always taken care of me if there was a screw up.

Future reference: Speak with cust service, be nice, maybe they will help.

[BLLDOGG]

and dont click the confirm button twice ;)

[Matt G]

I didnt click it twice.. the first time I ordered my credit card was denied for some reason, so I called them and gave them my CC info again and it wouldn't go through, so I told them to cancel the order, he canceled it, but from what the guy I spoke to said, he didn't take out the charge amount.. just canceled the shipment

[LD]

Originally posted by BLLDOGG:
and dont click the confirm button twice ;)

if that happened he would have gotten two items ;)

[Matt G]

Now a little update.. I goto the bank this morning because they refunded my account.. but a day before I got double charged I filled up a tank of gas($40) and it didn't go through until after they double charged me, so now I have two overage charges, Total of $70 and a charge now for $3 a day. Now I have to send a letter into summit telling them what happen while my account runs up $3 a day. Meanwhile I have no money for gas no money for anything

Ugh!!!!!!!!!!!!!!! :mad:

[Big Tymer]

by law, if its a mistake you can PROVE, which u can, then they cant charge u for the overdrafts...

[camaro_speedemon]

Just call your bank, they'll reverse the charges. This has happened to me several times thanks to the idiot wait staff at applebees.