So I ordered brake rotors and pads a while back, and since over a month ago they've been sitting in my garage waiting to be installed. Now originally i was going to do this myself... but then i decided that rather than play with fate, i'd just wait until i got my car lowered and have them installed then.
So, over a week ago i bought shocks and springs off of ebay: KYB AGX shocks and Vogtland springs (who?), some of you might remember the thread. Anyway they arrived two days ago, and yesterday i took the car to Pep Boys to have everything done. I should have caught the omen from the phone conversation really, but being an idiot i missed it.... On the phone i told the guy (mark, his name was) that i wanted my brake rotors, pads, and my new shocks and springs installed. He said "ok, so you want to have new brake rotors, pads and shocks installed?" to which i said "don't forget about the springs". "right right" he goes, and quotes me a price of $285. Great, so far so good.
So around 2 O'Clock i roll up to the store, go in, and proclaim that i was the one on the phone a few hours ago with the camaro. Mark greets me, and remembers the phone conversation. From there it went like this:
Mark: "ok, let me go take a look at it"
Me (also mark): "sure"
He comes back and says: "well i took a look, and i'm afraid that you don't have shocks in the front... they're struts"
Me: "i know"
Him: "oh... well you didn't mention that on the phone, the labor costs are different. Its gonna be $377 now"
Me (wondering why HE didn't look that up when i was on the phone): "... ok, so let me get this straight: It's going to be $377 for doing the brake rotors, pads, shocks AND struts, and springs?"
Him: "Oh you want springs too?"
Me: "...... yes"
Him: "well you didn't sa-"
Me (interupting): "I mentioned it twice over the phone :mad: "
Him: "...oh, sorry i didn't here that.. anyway, with springs as well it comes to $477"
Me: "fine!"
And then i left him the keys, signed a thingy, and walked home. Later that day i get a call, only i missed it, so i was really more of a message:
"Hey mark its mark from Pep Boys on Story Road. Hey, sorry buddy but we're pretty jammed at the moment and i'm not going to be able to get her finished until tomorrow."
............ :mad:
So i call him back, and decided to leave the car there overnight (hoping it won't get stolen), so they can finish it the next day. Luckily its a saturday so i have the choice of taking my dad's Audi, or my mom's Lancer to work. Naturally i chose the Lancer (wagons FTW!!!!!111). On the way home i was pretty happy, i had found a message on my phone from Pep Boys that said that my car was all set and good to go (i suppose like taco bell food). My dad drops me off, and i go in and pay. ... As i am walking to my car i start to think to myself "hmmm... i wonder if they remembered the springs..." and as i see it the answer reveals itself:
Apparently, as it turns out, the mechanic who worked on my car is a complete and utter brainless moron, and i know what he did. I know EXACTLY what he did! He took a look in the passenger seat, saw a bunch of boxes, and said "well then, lets get to work". Not realising that because i have a convertible that my trunk is fairly small, and that i had to put the shocks and brakes on the passenger seat because i could only fit the springs in said small trunk. Thus he completely forgot them... along with his Zippo (which i kept :naughty: ), and sure enough when i opened the trunk, there was the box, exactly how i left it, completely untouched. :rant:
I then found the manager, and the conversation went like this:
Me: "Hey... so you installed my brakes, shocks and springs right?"
Him: ".. Yea (probably thinking i'm a moron for asking this again)"
Me: "Oh, ok, well then maybe you can explain why my box of springs is still in my trunk completely untouched?"
Him "..... uh.....?"
So i showed him, and he was pretty embarressed (he ought to be!), and apologized. Naturally they're going to install them and realign the car for free.. but now i've got to wait for next thursday... again....
So, over a week ago i bought shocks and springs off of ebay: KYB AGX shocks and Vogtland springs (who?), some of you might remember the thread. Anyway they arrived two days ago, and yesterday i took the car to Pep Boys to have everything done. I should have caught the omen from the phone conversation really, but being an idiot i missed it.... On the phone i told the guy (mark, his name was) that i wanted my brake rotors, pads, and my new shocks and springs installed. He said "ok, so you want to have new brake rotors, pads and shocks installed?" to which i said "don't forget about the springs". "right right" he goes, and quotes me a price of $285. Great, so far so good.
So around 2 O'Clock i roll up to the store, go in, and proclaim that i was the one on the phone a few hours ago with the camaro. Mark greets me, and remembers the phone conversation. From there it went like this:
Mark: "ok, let me go take a look at it"
Me (also mark): "sure"
He comes back and says: "well i took a look, and i'm afraid that you don't have shocks in the front... they're struts"
Me: "i know"
Him: "oh... well you didn't mention that on the phone, the labor costs are different. Its gonna be $377 now"
Me (wondering why HE didn't look that up when i was on the phone): "... ok, so let me get this straight: It's going to be $377 for doing the brake rotors, pads, shocks AND struts, and springs?"
Him: "Oh you want springs too?"
Me: "...... yes"
Him: "well you didn't sa-"
Me (interupting): "I mentioned it twice over the phone :mad: "
Him: "...oh, sorry i didn't here that.. anyway, with springs as well it comes to $477"
Me: "fine!"
And then i left him the keys, signed a thingy, and walked home. Later that day i get a call, only i missed it, so i was really more of a message:
"Hey mark its mark from Pep Boys on Story Road. Hey, sorry buddy but we're pretty jammed at the moment and i'm not going to be able to get her finished until tomorrow."
............ :mad:
So i call him back, and decided to leave the car there overnight (hoping it won't get stolen), so they can finish it the next day. Luckily its a saturday so i have the choice of taking my dad's Audi, or my mom's Lancer to work. Naturally i chose the Lancer (wagons FTW!!!!!111). On the way home i was pretty happy, i had found a message on my phone from Pep Boys that said that my car was all set and good to go (i suppose like taco bell food). My dad drops me off, and i go in and pay. ... As i am walking to my car i start to think to myself "hmmm... i wonder if they remembered the springs..." and as i see it the answer reveals itself:
Apparently, as it turns out, the mechanic who worked on my car is a complete and utter brainless moron, and i know what he did. I know EXACTLY what he did! He took a look in the passenger seat, saw a bunch of boxes, and said "well then, lets get to work". Not realising that because i have a convertible that my trunk is fairly small, and that i had to put the shocks and brakes on the passenger seat because i could only fit the springs in said small trunk. Thus he completely forgot them... along with his Zippo (which i kept :naughty: ), and sure enough when i opened the trunk, there was the box, exactly how i left it, completely untouched. :rant:
I then found the manager, and the conversation went like this:
Me: "Hey... so you installed my brakes, shocks and springs right?"
Him: ".. Yea (probably thinking i'm a moron for asking this again)"
Me: "Oh, ok, well then maybe you can explain why my box of springs is still in my trunk completely untouched?"
Him "..... uh.....?"
So i showed him, and he was pretty embarressed (he ought to be!), and apologized. Naturally they're going to install them and realign the car for free.. but now i've got to wait for next thursday... again....
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