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  • Question about GM dealership

    I bought a new truck, and the airbag sensor wasnt working, when you sit on the passenger seat, it switches from OFF to ON.

    I took it to a dealership near my house to have it fixed, as I have a factory warranty.

    I called and made an appointment, all they asked for was my name, what type of truck, and what the problem was.
    The day of my appointment, I walked into the service department, I said, I have an appointment to get my truck fixed, my name is " " and I handed them my keys and left.

    They said they would call me when it was done, I signed nothing blah blah blah.

    Later that day, they called me and said "matt, your truck is missing sh!t....." "it is?" "yes, and we cant warranty it so you need to come pick it up"

    So I show up to pick up my truck, I was pretty pist that it was nearly a $1,500 dollar repair and my warranty wasnt going to cover it, so I was going to go to the dealership I purchased it from to make them pay for it.

    This @ss clown at the dealer I just had it at, says okay well we spent 2 hrs diagnosing the problem so you owe us $150.

    I told him Im not paying that, I wouldnt have brought it in for warranty work if I thought I had to pay for it. GM should cover that. But since it had missing parts they wont warranty it and they have to pay the techs.

    I never signed a paper saying I acknowledged there would be a fee...

    So after b!tching at him, he said I could take the truck and go work it out at the dealer I bought the truck from and either
    A. The dealer I bought the truck from would owe them $150
    B. I owe them $150

    I took it to the dealer I bought it from, told him the story, he said you dont owe them anything, blah blah blah they fixed my truck there So now they are calling me several weeks later wondering when they are going to get paid and whatnot.

    What should I tell them, this is bull.

    Am I right, If they are going to charge me they should have informed me or I should have signed something before they worked on it.
    *Matt


    Old people shouldnt use the internet.

  • #2
    Re: Question about GM dealership

    jk thats :bs:

    '95 3.8L A4 PGM. & '95 LT1 M6 PGM. :burn:

    Comment


    • #3
      Re: Question about GM dealership

      /\Beaner












      j/k gug
      *Matt


      Old people shouldnt use the internet.

      Comment


      • #4
        Re: Question about GM dealership

        tell them to call the place you bought the truck from to find out when there getting paid...what is the truck missing that they wont warranty it?

        2002 SOM Z28 Camaro - 12.9 @ 104 mph
        1996 3800 Camaro - 13.43 @ 100.77 mph


        Project Cars | How To Guides | Scratch Repair | Synthetic Oil

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        • #5
          Re: Question about GM dealership

          yea take it back to ur dealership dumb$#!T/

          '95 3.8L A4 PGM. & '95 LT1 M6 PGM. :burn:

          Comment


          • #6
            Re: Question about GM dealership

            Well apparantly they pulled some parts off my truck to fix another truck just like it in the service department, somewhere someone f*cked up and forgot to reinstall the parts
            (before I bought it)

            Air bag module, air bag pressure sensor, air bag wiring harness
            *Matt


            Old people shouldnt use the internet.

            Comment


            • #7
              Re: Question about GM dealership

              thats pretty shady man...usually you dont take parts off another car to fix something...even still **** the gm dealership...they can go to the other dealer to get there money, especially since you didnt sign anything...and ESPECIALLY because they were dumb enough to let you leave without paying...

              2002 SOM Z28 Camaro - 12.9 @ 104 mph
              1996 3800 Camaro - 13.43 @ 100.77 mph


              Project Cars | How To Guides | Scratch Repair | Synthetic Oil

              Comment


              • #8
                Re: Question about GM dealership

                Yeah, I know it's only $150 and thats not alot, but I shouldnt have to pay.

                If I had a 1990 truck and it had no warranty, id take it in and assume it had no warranty and assume if im bringing it to the dealer ill be paying for something.
                *Matt


                Old people shouldnt use the internet.

                Comment


                • #9
                  Re: Question about GM dealership

                  Ive seen dealerships do that before though, my ex gf. bought a brand new car from a chevy dealership, and it had a scratched door panel on the interior, we pointed it out and they went out on the lot, pulled a door panel off another car just like it and had service install it within 20 minutes.
                  *Matt


                  Old people shouldnt use the internet.

                  Comment


                  • #10
                    Re: Question about GM dealership

                    yeah I got a replacement visor for my car that way...

                    tell them to take it up with the other dealer, and what they did. And inform them you have a new truck under warranty, they are the **** up.

                    Comment


                    • #11
                      Re: Question about GM dealership

                      signed no paper so u have no legal obligation/contract to pay them anything..

                      Comment


                      • #12
                        Re: Question about GM dealership

                        [QUOTE=LETZRIDE;828313]thats pretty shady man...usually you dont take parts off another car to fix something...[QUOTE]

                        yea we steal parts off new cars right at once a week. GM keeps having these crazy back orders on parts. like go and try to get a tail light for your 03-07 truck it is like a 6 month waiting list.

                        back on point tell the dealership to show you where you autorized the repairs.
                        96 camaro auto base model<br />slp cai<br />pacesetter headers<br />flowmaster catback<br />35th anniversary ss wheels<br />richmond 3.73<br />98+ ss spoiler<br />hypertech 160 degree thermostat<br />transgo shift kit

                        Comment


                        • #13
                          Re: Question about GM dealership

                          I didnt authorize repairs, or diagnostic estimate but they think I need to pay either way.
                          *Matt


                          Old people shouldnt use the internet.

                          Comment


                          • #14
                            Re: Question about GM dealership

                            dont mind them.... tell them to talk to your salesman... and let your salesman do the talking....


                            Horsepower is how fast you hit the Minivan... Torque is how far you take the Minivan with you... :wavey:

                            Originally posted by Firehawk N Wv
                            Mine were rusted also and the I had to cut my nuts off .

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                            • #15
                              Re: Question about GM dealership

                              Talk to your dealer and get a number for a GM rep. Let the rep take care of the other dealer.

                              Comment

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