Shudder issue: Lubegard 63032 Platinum Universal ATF Protectant

[Wannakatans]

Anyone try this? I was supposed to get a flush described in the TSB but the moron just did a drain and fill which did NOTHING for the shudder issue even with the new type of fluid (if I can trust him to have used that).

Also, I'm lazy to go look, does the transmission pan happen to have a drain plug or do you have to drop the pan to get some fluid out? d

Anyone find a good product to suck out the fluid from the dipstick tube?

I read that if the fluid change doesn't improve thing, that replacing ONLY the torque converter may do it rather than rebuilding the entire transmission.

Thanks!

Joel