Where did the pics of Batman's kit go?

[99CamaroBullet]

Alright who is going to lock this thread down.
I have the completed kit at my house right now. I have the kit, but no car at this moment. Bill will be posting pics of the kit on there website soon. Enough said.

To tell you the truth why was everyone thinking SCAM or FRAUD in the first place. I got my kit yesterday and to tell you the truth I am very satisfied. Nicely packaged and detailed instructions.

There business practice has been better than a lot of individuals selling practices around here.

All I am gonna say is relax the kit will be good. When the next set rolls around to buy this kit it will be a snap. They have all part codes, and numbers. Plus the feedback we give them should be able to give them HP increase numbers. These are what people are really going to be looking at anyways.

Bill and Ryan did a good job...get over it!

Chris Reedy

[RedAudiomobile]

<blockquote>quote:</font><hr>Originally posted by 99CamaroBullet:


Bill and Ryan did a good job...get over it!

Chris Reedy<hr></blockquote>

I agree, but communication could have been a lot better.

I also got the second half/complete kit today. Car will go into the shop on monday. :D

[Tiago]

ok I guess this thread is over.

[Devious]

<blockquote>quote:</font><hr>Originally posted by Tiago:
ok I guess this thread is over.<hr></blockquote>

No it's not...

The reason BATMAN was made a moderator here was because the admins wanted to support him and the kit despite the enormous flak he was taking. They stuck their necks on the line and stood up for him and Bill time and time again... basically by using censorship (locking, editing, and deleting threads) to squash criticism.

But those days are over now.

[BATMAN]

First off.... i have no money from this project. All the money that was sent was sent to Mach Peformance. Thats why reciepts were provided. Take me to the cleaners if you want... you'll only waste your time and money. I can't believe all this BS i am hearing on this thread. Its ridiculous.

So why does everyone still think that this is BS??? when the beta testers are now posting that they've recieved their kits?

You ingrates have no idea what i have been through the past year. NONE. If you only knew, you wouldn't be saying half the stuff your saying.

To be honest, i haven't even fully paid Mach Peformance for what this project costs. I still owe them 1000.00 but Bill is still to this day making sure that everything runs smoothly. He even redid my entire exhaust for free because i didn't have the money to pay him for it. Thats the kind of guy Bill is. All you see is a name, but i see someone who works hard every day and worked hard every day to help us finally get a SC kit for the 3.8 series ii RWD engines.

Stefan... why don't you take everyone's advice and sell that kit of yours for 300.00 less? Maybe it has something to do with the fact that its not as easy as everyone thinks it is... is it? You said it yourself...there isn't much profit in it.

Hell, at least you would think that if there was no profit, there would be some thanks... but i think everyone's proven there isn't any of that eaither.

As far as the design,... the design follows the same basic consept of any ATI kit. If your saying the design doesn't meet your satisfaction then your basically saying that of all of ATI's kits. Bill can't just create or conjure up his own formulas for making kits. He has strict guidelines set by ATI for the design... otherwise it doesn't get endorsed. The kit is making the power its supposed to and its pretty too....what more do you want?

The reason that Mach Peformance won't send out desgin blueprints and details is because no company in their right mind would do that. Thats like asking for KFC's recipe before you deside to eat their chicken.

There are so many stupid, ignorant comments made in this thread that i don't even know where to start.

[BATMAN]

<blockquote>quote:</font><hr>Originally posted by Camaro_SLP:


Ok..let me just throw some of your quotes together and let's see how they match up..

"I am behind in bills by 2 months on almost everything except rent."

"How come no one is calling me?"

So you're saying you have all this trouble just getting online, yet you still have access to a cell phone even though you're 2 months behind payment? Your excuses are starting to contradict themselves. Please stop.

And about Bill answering his phone...Oh well, DEAL WITH IT. That's part of a business. If he took the time and answered all of his Customers calls, then they wouldn't be AS worried about him screwing them over. You say everyone who calls him ends up taking up 30 minutes of his time..BS. If RedAutomobile was able to get through, his call would be 5 minutes tops..all he wanted was a tracking number.

And give FirebirdGT his $300 back.<hr></blockquote>

Umm...as far as my cell bill... its the only one that i'm even remotely caught up with and still its one month behind. DO YOU WANT TO KNOW WHY??? cause its the only avenue i have left for potential employers to contact me! I figure if i keep up with that at least that i can get a job and be back on my feet.

Do you have any clue what your talking about or are you just jumping in the middle of the conversation and trying to sound like you know everything.
Are you at Bill's shop everyday to see how many times he answers his phone? Have you even seen the packages that are being delivered or the quality of his work? Are you living with any of the testers that say they aren't getting their calls back? Have you counted how many times they call the shop? Did you interview them to find out if they tried calling me or e-mailing me even after i have posted my e-mail and cell a dozen time? PLease stop talking out of your A$$. It just makes you look stupid when you try to talk about something you know nothing about.

[BATMAN]

<blockquote>quote:</font><hr>Originally posted by xjarayax:
Easy drama queens I just wanted some pics of the kit.

Someone lock this.

edit: and Batman, if you don't have the pics hosted anywhere, and people want to see the pictures to GATHER INTEREST in your KIT? Why can they not be hosted if you can't do it? That's just silly, man. No one on here has the balls to copy your kit, believe me.

[ September 02, 2003: Message edited by: xjarayax ]<hr></blockquote>

Its not my kit. Its Bill Machs design/ATI's kit. They have every right to request those pictures to be taken down.

Its not so much that they have it up. Yeah... its great and nice to have pics of the kit posted out there for everyone to see, but i find TWO problems with what they did.

A) Ask first before you go hosting other people's pictures on your server. Did stefan or Jen ask permission first? NO... thats where we have a problem.

B) The second problem with that is that they were in the process of making their own kit design, and you don't think its even remotely suspicious that they have our kit pics on their web server? I am sure if it was the other way around Stefan would have banned the entire board by now. I think Bill is going with the right approach by first notifying them that it is copyrighted material and by asking them to take it off their server. Its not like he had a lawyer call them or anything. We've asked politely and we we're waiting patiently.

[BATMAN]

<blockquote>quote:</font><hr>Originally posted by xjarayax:
..or hire Joe Schmoe strictly for customer relations.<hr></blockquote>


They have, but everytime someone calls there, no one wants to talk to Joe. They all say, " is Bill there?"

[BATMAN]

<blockquote>quote:</font><hr>Originally posted by RedAudiomobile:
I completely respect and love what BATMAN/Mach is doing for my car as well as the entire v-6 f-body community. I understand that it takes time for an operation like this to get it right.

I apologize if I am asking to much to have phone calls returned, or emails answered. I guess I am wrong here. <hr></blockquote>

Its not wrong for you to ask for tracking numbers or have phone calls returned. I think where this fell apart is that you felt you weren't getting feed back quick enough.

Let me give you an example, there was a time that i was at the shop and Bill was grinding away on a machine, the phone rang and rang and non one heard it over the sound of the grinding. Once the grinding stopped, we heard the last ring and by then it was too late. Bill is constantly working on projects. Sometimes the truth of the matter is, the phone just doesn't get answered because people are doing what they are supposed to.

When i meant by you can't have your cake and eat it too is that if you want the kit done quickly then you can't distract him from the task at hand. Trust me, Bill wants nothing more than to make his customers feel secure of his work and his products.

I think this board has totally blown things out of proportion and its mainly by people who aren't even directly related to this project.

I am sure that once you get your kits, you will all feel a lot better and realize why i went through bill.

All i ask is that once you get the kit that you take pics of the packaged items and post about what you felt about the quality of his work. Once you slap it on your car, please post what you think about the performance.

[BATMAN]

<blockquote>quote:</font><hr>Originally posted by Shirl:
I agree with BigMoneyAnt, Path, and a couple of others on this one. If you have the time to surf the web, then you should have the time to take care of your customers by returning their call. Nothing is more frustrating than shelling out thousands of dollars and getting no response. Best of luck to everyone involved in this, including you guys building the kit.<hr></blockquote>

He doesn't have time to surf the web. If he doesn't reply to the posts then he is not providing customer service. His point was that surfing the web does take away his time from completing the project especially when he has to defend himself from flames every time he comes here. It wouldn't be so distracting if it were simple technical questions, but does anyone ever post technical question about forced induction to BIll? No... its always flames about the kit taking too long.

Its really my fault for building everyone's expectations and putting such a ridicuolus ETA for this project. If had known how involved this project was going to be and known what i know now, i would have said 1 yr right off the bat.

At least the product is quality work. Shirl, i know you have a powerdyne, wait till you see how this kit works on some of the beta tester cars. I am sure you will be impressed.

[BATMAN]

<blockquote>quote:</font><hr>Originally posted by RedAudiomobile:


First off, thank you Stefan!!!

I talk to my Dad everyday about this kit. Until today he was seriously worried that we were getting screwed out of $5,045 . I kept telling him we were fine and the kit would come.

My dad has only successfully talked to Colleen once. It was around August 20. And I will admit it was 7:30 ( after hours). Messages were left at 1:30 and 4:30(during store hours) during that same day. No call back. We had to call after store hours to get service.

She told him the kit would fully ship out on tuesday, Aug 26. At this point, he was satisfied.

I sent numerous emails to the new email address that Colleen left in BATMAN's other post. All I asked for in these emails was a tracking number so that I could coordinate with the guy who is doing all the work. The only communication break is between you, colleen, and bill.

Instead of emailing me back, or calling me, I got no response. I am guessing this was because of the delay of the package. As Stefan said, you just need to be honest.

Me and my Dad have great communication, and are extremely excitied for this kit. I will still report back with all results. I will still pay extra to have my car dyno'ed so I can report numbers.

You say you are working hard for us. The Beta testers are also working hard for YOU. We are all taking risk with alot of money on the table. I work 40 hours a week, and take 18 credit hours at my engineering school. I know what its like not to have a lot of time.

Sorry if anyone thinks I am b!tching, but I work hard for my money, and all i ask for is a little customer service.

Being left in the dark after paying 5,045 is the only immature thing that I can see here :(

[ September 02, 2003: Message edited by: RedAudiomobile ]<hr></blockquote>

Man... i only got one e-mail from you and wqhen you e-mailed me, i replied back. Whats up with that? Come on... I even told you that i was the hold up for the delay. I even have the copy of the reply you sent me.

[BATMAN]

<blockquote>quote:</font><hr>Originally posted by 99redcamaro:
why there is ALWAYS an excuse from batman or bill machperformance. This guys think they are the only ones who work for money in this forum.WE have a life to and has to go on, Batman, Bill we are the customers, we are paying or will pay for the product. so what is your problem. you get the money we get the product easy as it sound, what is this bul****t thing about a lot of work,first time s****t and all of that crap bla bla bla.
if someone try to reach the damn shop during bussines hours you have to have someone in there to pick up the damn phone. simple as that. we don't care about you job,the pressure,your life and bla bla bla, we care about the service and the good quality of the product we are paying for. You don't have time???, WHO CARES, is not our bussines, we didn't ask you to start a company. please, you are getting those fu****g $5000 bucks and still you have people in here that think you are the man and are telling the others to hold this story because you are doing a lot. batman and bill, i really don't care about your shop, your life and all of this crap, why would i anyways, but if i pay $5000 today i would expect to receive a feedback tomorrow. it's to difficult to accomplish????
if your answer is yes, get out of the bussines, but don't treat your customers like **** cause after all that's all you have CUSTOMERS.<hr></blockquote>


No one is treating the customers like ****. The only people i was refering to in my post is people like you who come here and post something you have no clue about. Again, please don't talk out of your *** just because you read a bunch of posts. Man... its like monkey see monkey post.

Out of all the post on this thread, there are about 5 that from actual beta testers. The rest are from people who are either coming to the defence of the company or the defense of people who are posting about things they have no clue about.

The beta testers are even posting that they are recieving their kits and are happy and yet you morons who have nothing to do with this post as if you paid money for the kit and are waiting for soemthing. Uggg...can we get this guy an award for ignorance?

You have no clue what has transpired between the testers and Bill, your going off a few posts and a few ignorant flames and making your own flaming post off your own assumptions. In this case, when you assumed, you only made an *** out of yourself.

[BATMAN]

<blockquote>quote:</font><hr>Originally posted by camaro_speedemon:


Yes they did, don't you remember the big "Copyright Mach Performance" across the pictures? He took them off because it was hard to make out what it was a picture of...

And just a quick question, if you ran a business, would you guys give more attention to a customer paying $30K or a whiny customer who is paying $5k? And you beta guys DO realize your paying something like $500+ less than what it's gonna cost the general public right? Everyone in this thread sounds like a bunch of 5 year olds. Maybe Bill just doesn't give a sh*t anymore because everytime he makes a post he gets flamed, ever think about that? Like I said before, if I was him, I would have said fawk this along time ago, Ryan, I'm gonna make a nice install for your car but that's it. You guys are a bunch of whiney bratts :rolleyes:

And for the record I see both sides of the arguement and both have viable arguments, and I'm completely neautral. But most of you sound like you're about 5. Come on people act your age.

And wasn't it just a $500 deposit that was required over a year ago? If I remember correctly, I saw a post only a few months ago about the beta testers needing to pay.

And think about how long it takes to get some things in, Ryan has a good point there, what if some of the things are on back order from his supplier?

As for not calling, maybe Bill is understaffed. He must be a pretty big shop if he's going to mass produce a blower for the V6 community.

[ September 03, 2003: Message edited by: camaro_speedemon ]<hr></blockquote>


Thanks, at least someone takes the time to listen and read before posting.

[BATMAN]

<blockquote>quote:</font><hr>Originally posted by 99redcamaro:


All i can see here are excuses again
who cares about his staff,who cares if he's been down the road with a lot of other things,Who cares about his vendors,who cares if we are not the only customers he has, nobody gives a **** about this.We are not working for machperformance.
He is the one working for us, he would receive MONEY for his service, his work, his abilities, so why do we have to care for his problems when we have a lot of them. i think is so simple SERVICE, you are providing your customers with service that's all you NEED to care for. We don't care about your life, we care about the service you're providing to us, what would you expect from people if that service is bad. That **** is not free, he's getting his money for his good work. why people is so angry here, because there is always an excuse, if you are paying for something you have the rights to demand service what's the problem with that????.
Batman, Bill You guys have the future of this kit in your hands. Don't you see that????<hr></blockquote>

The truth is, that you all are talking as if this kit is being sold to the general public already. IT IS STILL A BETA DAMN IT!!! right now the only people Bill has to answer to is the beta testers...not anyone else...not until it officially hits the market.

You guys are treating this as if it is a completed product... its not public until its endorsed...then and then only do you all become potential customers OFFICIALLY.

Once the beta testers slap the kit on their cars, get some numbers, and come back with smiles and when ATI endorses the kit, is it going to be something we have to worry about.

All the glitches, all the delays, all the problems (EVERYTHING YOU ALL KEEP LABELING AS EXCUSES) are normal for this phase. EVERY COMPANY GOES THROUGH THIS!!!!

NO PRODUCT OR SERVICE IS PERFECT DURING THE DAMN TEST PHASE!!!!! UGGGGHhh this is so frustrating... to read from you guys. You would think there would be more common sense.

Look how long my kit took...and comapre it to how long the beta tester's kit took once it was paid in full.

What i am trying to say is that during this TEST PHASE, is when the company is allowed to make mistakes, take time, to do things right. What this did for us is it helped everyone come up with a complete inventory list and specs for FUTURE KITS that will be sold to the public.

The public won't have to wait like i had to for research and developement, the public won't have to wait for an inventory of kit parts or blue prints to be made, the public won't have to deal with wrong parts being delivered on their order.

By the time YOU, the customer is allowed to order the product, it will be smoothe and easy... WHY??? CAUSE OF ALL THIS CRAP WE HAD TO GO THROUGH DURING THE TEST PHASE!

UGGGGHHH i hope i have finally made it clear to everyone. STOP TREATING THIS LIKE ITS A PUBLIC PRODUCT CAUSE ITS NOT...YET. What is happening now during the test phase has no reflection on the final product.

[BATMAN]

<blockquote>quote:</font><hr>Originally posted by mattsv6:
speaking from a consumer standpoint, i jsut dont understand why you would spend MORE MONEY for LESS HORSEPOWER. can someone please explain this too me. look at all the bs you guys have gone through. it jsut doesnt make sense too me. i will never flame bill or ryan, but this has gone on long enough. i love the fact that peple want too progress and produce product that will make things better for the v6 community, but why soo long. if there is a kit that is already done for one set vehicle type, then it shold be available for production as long as everything went well. see, ryans kit is done and on the car working properly. so put it into prodution now. it has been a few months since i heard anything about testing. wasnt that car supposed too go on the dyno with more boost? i never heard anything more about that. i jsut think that this whole thing from my standpoint is nonsense and i laugh like hell everytime these wars start up over and over again. i cant believe that the person that is trying too sell these kits is burning bridges soo bad either. you cant sell product that is highpriced by calling people nazi's or chewing him out. this is why i will read the drama that is revolving around this kit every day. and now on "AS THE V6 FBODY TURNS" :D

stefan: man, i am sorry you catch soo much crap from these people. they have no right. i think you should just sell your kit from 300 bucks less and call it a day.<hr></blockquote>


Unfortuanately they found out the hard way like me that its not that easy to just put something in production. It requires a lot of planning, research, developement, testing, and help from the right people with the right resourses with the right back up to make a kit the right way.

yes, we got one kit done, but no the testing is not over. It has to be tested on different years, different weather conditions, different levels of mechanical intelligence. It has to be safe and easy to install. It can't be made out of metal tubes from someone's back yard and it defiantely can't be welded together with super glue.

If you don't believe me try it yourself. You have no idea the work that goes into making a kit of the public vs making a one off in your back yard or at a mom and pop shop.