Where did the pics of Batman's kit go?

[RedAudiomobile]

There was a mis-communication with the computer, so the return of the computer to my shop was delayed. Hopefully I will get the car friday, sounds more like saturday though :(

[FirebirdGT]

<blockquote>quote:</font><hr>Originally posted by bluev6:
I sent him an e-mail and he replied fast!! I dont think he is as bad is everyone is saying, probably just doing someting, maybe like making a custom supercharger kit? maybe. Also i would like to see anyones instal pics of how it looks&gt;
Thanks [img]graemlins/fluffy.gif[/img] <hr></blockquote>

:mad: Well don't that suck!! Mach won't refund any Beta Tester who wants out, but he'll sell the kit to anybody who calls?

Good business - keep my money and sell "my" kit to somebody else! Sure glad I became a Beta Tester! [img]graemlins/thumbsdown.gif[/img]

[BATMAN]

<blockquote>quote:</font><hr>Originally posted by FirebirdGT:


:mad: Well don't that suck!! Mach won't refund any Beta Tester who wants out, but he'll sell the kit to anybody who calls?

Good business - keep my money and sell "my" kit to somebody else! Sure glad I became a Beta Tester! [img]graemlins/thumbsdown.gif[/img] <hr></blockquote>

You knew what you were getting into before you signed up. Mach Performance wasn't speaking another language when they told you in black and white that there would be no refund if a kit was made. The kit is made and it works. Now whether it meets your almighty mechanical engineering standards is not their problem. If you wanted it built a certain way, then you should have started this project. You should have built it. Did you ever take the time to give input about the design? Yet now you are saying that it doesn't meet your design standards? I bet you are the type of person that wants a refund for a bagel because its not perfectly round because it didn't meet your engineering specs.


As far as Mach Peformance's new customers...they are their customers. It isn't Mach's responsibility to sell your spot. You bought it, you have to sell it. You keep saying you are a proffessional, yet you come online and rant and rave like a child.

[xjarayax]

Quit being so dramatic. Seriously.

[FirebirdGT]

<blockquote>quote:</font><hr>Originally posted by BATMAN:
You knew what you were getting into before you signed up. .... You keep saying you are a proffessional, yet you come online and rant and rave like a child.<hr></blockquote>

No, I guess I didn't.

Sorry if you don't like hearing my opinion. You're the one who is ranting. You see if Bill had refunded my money I would still do future business with him, like get my PCM recalibrated, but now no. In business it's not about getting customers, it's about keeping them and Mach has lost me, and anyone I talk to.

I think the way this has been handled has been lousy. Mach has refunded other Beta deposits.

Enjoy my $300, you and Bill - have a beer on me. :D

[Tyler]

maybe you can work something out.. like.. 300 off computer recalibration? just an idea

[FirebirdGT]

<blockquote>quote:</font><hr>Originally posted by Tyler:
maybe you can work something out.. like.. 300 off computer recalibration? just an idea<hr></blockquote>


No, not at this point. Mach customer service [img]graemlins/thumbsdown.gif[/img] . This whole thread has been how bad it is.

Bill and Batman's attitude is: We don't care if you don't like what we did - a contact is a contact we got your money. Bill must be pretty bad off to not want to part with $300, or lost a bundle on this project.

Oh well, one must learn from their mistakes.

[Tyler]

i dont kno what to tell ya.. guess your SOL......

[bluev6]

yah about those pics of the instals....... Do any of the beta testers have any to post? Or dyno results, thats the way to tell if this product and the company are @#$&.

[RedAudiomobile]

<blockquote>quote:</font><hr>Originally posted by bluev6:
yah about those pics of the instals....... Do any of the beta testers have any to post? Or dyno results, thats the way to tell if this product and the company are @#$&.<hr></blockquote>

I should be getting the car back late Saturday or Sunday morning.

As soon as I get done driving it around for a long time I will make a very thorough post describing everything including pictures of the install.

The dyno numbers will hopefully come either next monday or wednesday. They will also be posted as soon as I get them.

Not sure when I will have time to get to the track, but I am sure it won't take too long [img]graemlins/fluffy.gif[/img]

EDIT: dates

[ September 19, 2003: Message edited by: RedAudiomobile ]</p>

[99redcamaro]

<blockquote>quote:</font><hr>Originally posted by BATMAN:



No one is treating the customers like ****. The only people i was refering to in my post is people like you who come here and post something you have no clue about. Again, please don't talk out of your *** just because you read a bunch of posts. Man... its like monkey see monkey post.

Out of all the post on this thread, there are about 5 that from actual beta testers. The rest are from people who are either coming to the defence of the company or the defense of people who are posting about things they have no clue about.

The beta testers are even posting that they are recieving their kits and are happy and yet you morons who have nothing to do with this post as if you paid money for the kit and are waiting for soemthing. Uggg...can we get this guy an award for ignorance?

You have no clue what has transpired between the testers and Bill, your going off a few posts and a few ignorant flames and making your own flaming post off your own assumptions. In this case, when you assumed, you only made an *** out of yourself.<hr></blockquote>

hahaha, crap,crap and more crap from you, yeah now i'm a moron, i should receive awards for been ignorant, you know what???, whatever
i was on vacation by the way that's why i didn't respond to you before.
perhaps you won't remember me chearing for you and this whole crap like a year or more ago. i said batman keep up the good job.you know i haven't pay nothing for the kit (thanks god) but long time ago i would.
so no matter what you say mach performance customer service SUCKS. it's a fact. learn how to live with that. see instead of calling me moron you should talk with this guy Bill so you guys should be trying to recover your FUTURE customers no matter what. but looks like people like you doesn't recognize the value of potential customers on comunities like this one.
thanks god again because we have this kind of web sites where you can express your opinions and share experiences on topics like this one.
you already loose one customer before him even getting the kit. count with me as the second one, and i don't even know the product.
i wonder batman and bill how many customers would you loose before realized that you guys are wrong?? like firebird said is not getting the customer what matters that's easy, is keeping them what makes the difference.
maybe morons like you are, so ignorant to understand [img]smile.gif[/img]

thanks

[BATMAN]

<blockquote>quote:</font><hr>Originally posted by 99redcamaro:


hahaha, crap,crap and more crap from you, yeah now i'm a moron, i should receive awards for been ignorant, you know what???, whatever
i was on vacation by the way that's why i didn't respond to you before.
perhaps you won't remember me chearing for you and this whole crap like a year or more ago. i said batman keep up the good job.you know i haven't pay nothing for the kit (thanks god) but long time ago i would.
so no matter what you say mach performance customer service SUCKS. it's a fact. learn how to live with that. see instead of calling me moron you should talk with this guy Bill so you guys should be trying to recover your FUTURE customers no matter what. but looks like people like you doesn't recognize the value of potential customers on comunities like this one.
thanks god again because we have this kind of web sites where you can express your opinions and share experiences on topics like this one.
you already loose one customer before him even getting the kit. count with me as the second one, and i don't even know the product.
i wonder batman and bill how many customers would you loose before realized that you guys are wrong?? like firebird said is not getting the customer what matters that's easy, is keeping them what makes the difference.
maybe morons like you are, so ignorant to understand [img]smile.gif[/img]

thanks<hr></blockquote>

Hope you read the entire thread before you posted after getting back from your vacation cause the guys have their kits so where is the bad customer service? Did you see the comments from me posting about talking to his dad and asking if they have been in communication? Have you seen the post from him saying that he is happy and sorry about worrying?

Dude, i am glad you were sticking up for me way back then, but you came out and said stuff as if you knew about everything that was going on. Everything that happens behind the scenes is not posted and you shouldn't jump down my throat from a couple of posts.

As far as loosing customers, if your going to be mad at me and Mach Peformance for getting out beta kits out when it was ready instead of when it was not, then there is nothing i can do.

Your talking as if every 3.8 fbody customer reads this board and that every fbody owner is going to be mad at a company for being late on a beta kit. AGAIN ... its B E T A.... not final realse product. Now.... when you... the customer (not the beta tester) is ready to order (yeah i know you may not order) the kits will be turned around in 2 weeks. Why? Cuase the beta testers already went through the rough process and made it smooth for everyone else that orders in the future once the kit is release to the public... to the customers.

[BATMAN]

<blockquote>quote:</font><hr>Originally posted by FirebirdGT:



No, not at this point. Mach customer service [img]graemlins/thumbsdown.gif[/img] . This whole thread has been how bad it is.

Bill and Batman's attitude is: We don't care if you don't like what we did - a contact is a contact we got your money. Bill must be pretty bad off to not want to part with $300, or lost a bundle on this project.

Oh well, one must learn from their mistakes.<hr></blockquote>


No, one must not expect exceptions to the rules when he or she understands what is going on right from the beginning.

[99redcamaro]

<blockquote>quote:</font><hr>Originally posted by BATMAN:


Hope you read the entire thread before you posted after getting back from your vacation cause the guys have their kits so where is the bad customer service? Did you see the comments from me posting about talking to his dad and asking if they have been in communication? Have you seen the post from him saying that he is happy and sorry about worrying?

Dude, i am glad you were sticking up for me way back then, but you came out and said stuff as if you knew about everything that was going on. Everything that happens behind the scenes is not posted and you shouldn't jump down my throat from a couple of posts.

As far as loosing customers, if your going to be mad at me and Mach Peformance for getting out beta kits out when it was ready instead of when it was not, then there is nothing i can do.

Your talking as if every 3.8 fbody customer reads this board and that every fbody owner is going to be mad at a company for being late on a beta kit. AGAIN ... its B E T A.... not final realse product. Now.... when you... the customer (not the beta tester) is ready to order (yeah i know you may not order) the kits will be turned around in 2 weeks. Why? Cuase the beta testers already went through the rough process and made it smooth for everyone else that orders in the future once the kit is release to the public... to the customers.<hr></blockquote>


yeah i did read the whole thread and i wasn't mad at this company for being late on the beta kit.
you know perfectly what are we talking about here do you??. if you don't, sorry, there is nothing i can do for you either.

also i forgot to say congrats to everybody who got their kits already. happy mustang hunting [img]smile.gif[/img]

thanks

[bluev6]

I must say I have tried to get more information from Mach perfomance about the supercharger, I inquired twice and its been about a week it think since the first request. very very sad :(
Its like I have to beg them to let me be a customer. Ya thats all I have to say. Maybe Rksport is more proffessional and responsive.
Yah i know I should call but I live on the west cost so they close at 3 over here, too bad im not retired so I could find time to call them. ;)