Cracks in iRotors!!!

[rhouse21]

Here is the email response from iRotors...

"Thank you for your email to our company. In terms of the cracks appearing on your rotor, our company is not aware of what may have caused that to occur. Since we are not the actual drivers, we do not have control over how a car is driven or how the brakes are used/applied. Your customer history shows that these rotors have been purchased more than 1 1/2 years ago, which long extends beyond our warranty coverage.

When our rotors are shipped, they are all inspected to ensure that it is free from all defects. We also offer a 30 day warranty that covers fitment, cracking, and warping. Since your purchase is well beyond this date, we are unable to provide you with new rotors.

Please also be aware that the life of the rotors are between 30 and 35k miles. If you have since put on miles for that amount of miles, we do highly suggest that you move on to a new set of rotors.

Thank you,
The iRotors Team"

Powerslots are looking really good right about now.

[dorkins]

tell them your backs are fine, which should show them that you didnt beat the hell out of them

[rhouse21]

I did. They didn't seem to care. Their attitude was like "you got 30,000 miles out of 'em, what are you complaining about?" :mad:

[AZ3.8Camaro]

They are just for looks.
Holes create such a stress riser, its no wonder they aren't worse than that.
The slots will just wear out your pads faster, but supposedly prevent your pads from glazing over.
I agree with Jeff, stay with blanks.
You also get more surface area for contact between the rotor and pad.

[BiH]

Originally posted by rhouse21:
I did. They didn't seem to care. Their attitude was like "you got 30,000 miles out of 'em, what are you complaining about?" :mad:

I think shes right

[rhouse21]

Guys,
My purpose in contacting iRotors wasn't to complain so I can get free stuff. As I explained to the girl on the phone, I had never heard of anyone having this problem with their products in the past (nor had she) and I was trying to do them a service by informing them of a potential problem that I thought they should be aware of. I explained to her that the cracks actually had started forming well before 30,000 miles and that they may want to look into what is going so that they could improve their products. I didn't want anything from them! I was trying to help them out! Instead of becoming concerned (or at least interested) and forwarding this information up the chain so someone could examine whether they have a real quality control problem, their first response was to dismiss me. This is my real problem.

It doesn't take a rocket scientist to understand that a good company stands behind their products and actually cares about customer concerns. I got the vibe that these guys were just trying to make a buck and could care less about what happened to their product after it was installed on one of our cars. For example, it took me days of calling and leaving voice mails before I was able to get a human on the phone and when I finally got one, they didn't seem very interested in hearing what I had to say (unless I wanted to make another order). By contrast, I got through to a Powerslot Tech support on the first try and I spent nearly 10 minutes on the phone with a very knowledgable rep (named Ken) who walked me through their entire product line, the relative merits of each option, made good, pointed suggestions about my application and what I really needed, and made a point of informing me about their 35,000 mile warranty (even though many folks get in excess or 50-60K from their rotors).

As I said before, I mainly got the iRorors as an experiment to test if there were any improvements over blanks. Here are my lessons learned:

1) According to my G-Tech, average stopping distances did actually improve (if only by 2-3 feet).

2) Wear on both sets of rotors (and pads for that matter) after 30,000 miles & 1 1/2 years of pretty good driving is negligable. I've run both Performance Friction Z-Rated Pads and Hawks in the past and both did a really good job of eating into my previous blanks after this many miles. As of right now, my rears still look brand new with almost no measurable wear on the rotors. The front's actually look great too... except for the cracks that is. I've observed no noticible increased pad wear over my last set of Hawks w/blanks.

3) Wet weather braking did improve. (Or at least it felt like it did. I didn't have any wet weather data to compare to.) The brakes seemed to bite faster and harder in really bad weather conditions, which is very nice in a daily driver. (We do get rain and snow up here, ya know, and these rotors made me feel a little better driving in these conditions.)

4) Plated rotors are definately worthwhile (blanks or otherwise). No corrosion on any non-friction surface, and the cooling vanes are perfectly clear.

I'm looking at this whole situation as a learning experience and I've learned a lot. I think I would go with at least slotted rotors again just for the extra confidence in the wet (even if it is just psychological) and for the plating. I don't think I'll be buying them from iRotors again, though.

[ September 23, 2005, 01:01 PM: Message edited by: rhouse21 ]

[Loochy88]

i wouldnt expect to get more than that out of D/S rotors. im definitely not expecting more than that out of my cheapo ebay rotors, which i would be willing to bet arent much different than those.

http://www.camarov6.com/ubb/ultimate...=003697#000006

still not problems yet, and they've been on the car for about a year.

[1998silverbird]

Originally posted by rhouse21:
</font><blockquote>quote:</font><hr />Originally posted by 1998silverbird:
I use I rotors and have never had problems with them.. I have had 2 sets on my car in the past 4 years..

How many miles did you get out of each set? I'm just curious because the girl on the phone seemed apauled at the fact that I expected more than 30,000 miles out of them. Your 98 has different rotors than the 93-97s, but I couldn't see them being that different. Maybe my blanks came from a diffeent supplier.

Also, what kind of driving do you usually do? I don't think I did any 'unusually aggressive' driving, but maybe I was a little harder on them than I thought. </font>[/QUOTE]The 1st set lasted about 35,000 miles.. Thats because I use to run my car at the track at least 1 time a month.. They were still good when I changed them its just I needed new pads so I decided to get the rotors too.. I sold my rear rotors to my buddie who has had them on his car since last may.. He has still no complaints in them.. The set I have on there now have about 30,000 miles on them.. They were cheap, they look bad a$$ and the braking is just awesome.. [img]graemlins/rock.gif[/img]

[Den69RS96]

I have had no problems with my powerslot rotors on my 96RS. Been on the car for about a year and a half. No cracks and they still look good. If you must have drilled and slotted rotors, you need a set of Baer eradispeed rotors. They are not cheap, but they make awesome stuff. I love the eradispeed rotors I put on my 69.

[FirebirdGT]

AC Delco DuraStop Slotted/Cross-drilled Rotors and Ceramic Pads

[img]graemlins/banana.gif[/img]

[rhouse21]

Originally posted by FirebirdGT:
AC Delco DuraStop Slotted/Cross-drilled Rotors and Ceramic Pads

You know, I didn't even price those. Are they pretty reasonable?

Edit: I just called a local ACDelco parts store. $76.41 each for the fronts and $77.31 for the rears with a 12 month/12,000 mile warranty! [img]graemlins/banana.gif[/img]

[ September 27, 2005, 11:07 AM: Message edited by: rhouse21 ]

[rhouse21]

Hey FirebirdGT, are those durastop rotors plated? I can't find very much info on them online.

[FirebirdGT]

Originally posted by rhouse21:
Hey FirebirdGT, are those durastop rotors plated? I can't find very much info on them online.

Mine are not. I got mine from my speed shop www.ls1performanceparts.com .


Make sure your prices are for the DURASTOP and not the regular ACDelco rotors.

http://www.ecklerscamaro.com/dept.as...P8221C72SS9W75

[ September 28, 2005, 09:18 PM: Message edited by: FirebirdGT ]

[rhouse21]

I confirmed the part numbers. This is a really great price, but I really like having the rotors plated for corrosion and such. Oh well. I'll post what I decide.

Do you have pix that show your rotors on your web site? I don't remember.

[FirebirdGT]

Originally posted by rhouse21:
Do you have pix that show your rotors on your web site? I don't remember.

No, pictures are old.