struts installed at Sears - possible problem

[FuryCharger]

ok....So i got shocks and struts for christmas right and i went ahead to have them installed at the place my father bought them at, Sears. Not only did I sit ad wait there for 9 hours to get them done cause they were all backed up but when i drive the car, i can hear something different coming from the front left strut. i dont know if it sounds more like a popping or just noise but i can hear somethin when i go over like holes or large bumps. is that normal? or should i go complain??

[HeadyFirebird'00]

they probably didnt seat the thing right or tighten it down all the way. take it back tell em to fix that shat

[Rabid Dog]

Sometimes if they use an air gun on the upper strut nut to tighten it, and don't pay attention.. they can actually destroy the strut's innards. It makes the same sounds your describing too.

Of course like above it could be loose, or the spring isn't seated correctly in the tang. If they where in a hurry, it'd be easy to do.